Eunorau E-TORQUE Electric Bike
"The torque sensor on the E-TORQUE works wonderfully"
The E-TORQUE model is an affordable comfort city bike with a unique combination of quality and affordable components. The electric system has some great creature comforts, along side the styling and fit of the bike. Electrically, this bike has a full range of features: pedal assist, throttle, full-color display, and LED lights.
Torque Sensor in Bottom Bracket
The E-TORQUE uses a hall-effect sensor to measure the magnetic field surrounding the central shaft between the cranks. Having a very precise and localized reporting system gives a very natural and fast delivery of power, and also protects the components from external wear or abuse.
500W Rear-Mounted Motor
A BAFANG hub motor in the rear wheel can crank out a continuous 350 watts of power with the ability to ratchet things up to over 500 peak watts of power for hill climbs and quicker acceleration. This motor has 60 Newton meters of torque.
Front Suspension
Our suspension fork features 50mm of travel, compression adjustment. Absorbing a lot of jarring bumps and shocks on rugged routes, the fork helps maintain your energy, helping you focus on riding better and faster.
Eunorau E-TORQUE Electric Bike Product Specifications
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Battery: 48V16Ah
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Range: 40-50 miles
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Motor: 48V500W Bafang hub motor with 60 N.m torque
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Total Payload Capacity: 350 lbs
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Recommended Rider Heights: 5'6" ~ 6'2"
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Maximum Speed: 20MPH/32KPH
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Charger: US standard 2.0 A smart charger
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Controller: 48V
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Display: C3 LCD display
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Weight: 56lbs/26kg
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Pedal Assist Intelligent: 0~5 level pedal assist
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Box Dimensions: (cm) 146 L x 27 W x 88 H
Components
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Tires: CHAOYANG city tires 26" x 2.0"
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Brakes: Hydraulic Disc Brakes, 160mm Rotors
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Brake lever: PROMAX Made Hydraulic disc Brakes with motor cutoff switch
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Rear Light: Integration taillight
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Front Light: Integrated LED light
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Frame: Aluminum alloy 6061
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Crank: 170mm forged alloy
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Freewheel: Shimano 14-28T
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Handlebar: Adjustable stem for comfort - Matte Black
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Front Fork: NEX-DS 50mm Travel
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Torque Sensor: Precise hall-effect sensor
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Pedal: High-Quality metal pedals with reflector
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Shifter: Shimano 7 speed gear shift system
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Saddle: Comfort saddle, Height to Ground 33.0"-39.4"
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Tool: Included
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Chainring: 44T chain-wheel crank
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Rims: 26inch black alloy
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Throttle: Thumb throttle
Product Warranty, Shipping and Return Policy
Eunorau Warranty - 24 Month + Limited Warranty
Eunorau Bikes, a Nevada corporation (“Eunorau”), offers this Limited Warranty (“Warranty”) for the Eunorau electric bicycles ("Product“) that are bought in the U.S. or Canada on or after August 1st, 2023. Any bike bought and registered before this period is still subject to the
original limited warranty.
Eunorau requires you to register your Product right after the purchase. This will ensure your any after-sale claims to process faster and more accurately.
Eunorau's 24-Month+ Warranty only covers manufacturing defects and does not include usual wear & tear and labor cost.
Eunorau complimentary continues to support the Product after the Warranty as a manufacturer courtesy and may only ask for shipping costs and send replacement parts for free. Eunorau reserves the right the change this term without any confirmation from the customer.
Thank you for choosing Eunorau.
Enjoy the peace of worry-free protection of a 24-month+ Warranty
Shipping cost is based on weight. Just add products to your cart and use the Shipping Calculator to see the shipping price.
We want you to be 100% satisfied with your purchase. Items can be returned or exchanged within 7 days of delivery.
Product FAQs
Eunorau Product FAQs
1. Does EUNORAU use a throttle on its e-bikes?
A thumb throttle can be fitted to most of the eBikes in our range.The throttle on the e-bike can be activated from a complete stop.
2. What's the difference between Class 1, 2 and 3 e-bikes?
New legislation became effective in January 2016. The current regulations define an “electric bicycle” as: a bicycle equipped with fully operable pedals and an electric motor of less than 750 watts, separated into three classes:
1. A "class 1 electric bicycle,” or “low-speed pedal-assisted electric bicycle,” is a bicycle equipped with a motor that provides assistance only when the rider is pedaling, and that ceases to provide assistance when the bicycle reaches the speed of 20 miles per hour.
2. A "class 2 electric bicycle,” or “low-speed throttle-assisted electric bicycle,” is a bicycle equipped with a motor that may be used exclusively to propel the bicycle, and that is not capable of providing assistance when the bicycle reaches the speed of 20 miles per hour.
3. A "class 3 electric bicycle,” or “speed pedal-assisted electric bicycle,” is a bicycle equipped with a motor that provides assistance only when the rider is pedaling, (no throttle) and that ceases to provide assistance when the bicycle reaches the speed of 28 miles per hour and equipped with a speedometer.
Laws vary in different states/countries. Please check your local regulations. Here is a good resource of information in the US: http://peopleforbikes.org/our-work/e-bikes/policies-and-laws/
3. Why does the battery indicator shown 84% for BBSHD motors?
Lots of customers used a 52V battery to connect with a 48V30A controller.Then the display might shown high voltage error 07. So BAFANG has update the 48V30A controller to 52V28A, then it can compatible with both 48V and 52V batteries. For a 52V battery it will show 100% on the display when connecting to the 52V controller, but for 48V battery,it will show 84%. We're still trying to resolve this matter,it's not a big question, it won't effect any functions.
SOLUTION:
Step1. Buy a program cable from us, here's the link: https://eunorau-ebike.com/collections/bbs-ena-kit-parts/products/8fun-bafang-center-motor-middle-drive-motor-kit-bafang-usb-programmed-cable
There's a youtube video down below for how to use BBS/ENA PROGRAM CABLE: https://www.youtube.com/watch?v=QuzE9G2eyN4
Step2.Download the program software
https://cdn.shopifycdn.net/s/files/1/2389/5887/files/52VTO48V.zip?v=1636091077
Step3.Follow the instruction complete program as written
4. Can I charge the bike without the battery?
Yes! You can access the charge port and the USB port on all EUNORAU bike models without removing the the battery from the bike.Also your battery can be brought inside and set to charge.
5. How long does the battery last?
Batteries typically last 5-6 years. However, this can vary depending on how much you use your e-bike. EUNORAU batteries will still deliver more than 80% of their original capacity after 500 charge cycles.
To prolong the lifetime of the battery there are several procedures that can be followed. The main ones include:
1.If storing the battery for more than 2 weeks it should be kept in a cool, dry place with a 70%-80% charge remaining in it.
2.Avoid running the battery completely flat. Charging batteries when they still have 10-15% of power remaining will significantly extend their lifetime.
6. How long does it take to charge an EUNORAU Lithium Ion Battery?
Depending on the battery and charger type a full battery charge will take between 3-8 hours
7. Does the battery charge when pedaling and/or braking?
The technology for charging batteries through pedaling hasn't reached an efficiency level we consider satisfactory yet, but we're always looking to innovate on our models.Currently only MAX-CARGO and JUMBO apply this function.
Regenerative braking is great in a car or motorbike with higher inertia but a bike isn’t heavy enough to allow the breaks to generate enough energy to significantly charge the battery.
8. Do EUNORAU batteries have an internal battery management system (BMS)?
All EUNORAU batteries have an internal BMS. The BMS regulates the current and voltage entering and exiting the battery. It prolongs the lifetime of the battery and ensures all the cells are drained at equal rates. It also protects the battery from transient events and monitors the temperature of the cells.
9. What temperatures can EUNORAU Bike handle?
The battery is the major component on the bike that may need extra care in extreme weather. The optimal operating temperature for the EUNORAU batteries is 10℃ to 55℃.
10. Can the bike get wet?
Yes! We take our bikes through mountain streams and rain almost every day. The motor and electronic components are sealed and built to take a beating.
11. Are the bikes waterproof?
EUNORAU bikes are water resistant which means they are able to resist the penetration of water to some degree but not entirely. Riding in the rain and washing your bike won't cause any damage but the electronic components are not recommended to be exposed to water for long periods of time.
Note: The battery can only get wet while it's inserted into the battery housing.
12. Can extreme temperature damage EUNORAU bikes?
The only component that you need to be concerned about when operating in extreme temperatures is the battery. The optimal operating temperature for a EUNORAU battery is 10℃ to 55℃. Battery efficiency can be severely limited outside of these temperatures and should be avoided as much as possible.
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Shipping
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This item ships to
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Delivery
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Estimated between and .
Will usually ship within 1 business day.
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ORDER CONFIRMATION
As soon as your order is placed, you will receive an order confirmation e-mail. (If you do not, please contact us and a representative can send over the digital receipt of your purchase). This confirms your order has been received in our system and your credit card is authorized for purchase. As soon as we receive your order, we begin processing to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will reach out to you via e-mail to confirm if you'd like to keep your order or cancel for a full refund. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
ORDER SHIPMENT
Please reference your product page specific lead times. After shipment, items will arrive in 2-7 business days.
Certain items due to high demand and low supply can only be placed on back order at specific times. Please contact customer service to hear about any items availability.
Please contact us for rush shipping rates and options. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at support@ebiketempo.com.
Large items that ship via freight (not UPS or Fedex) require a signature upon delivery. You will receive a call from the shipping company to arrange a time and day for delivery that works for you.
PRODUCT QUALITY GUARANTEE
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt. If your item(s) do arrived damaged, please contact us immediately and send photos to support@ebiketempo.com. We will process an insurance claim on your behalf and happily work with you to resolve the issue and refund or replace your order.
CANCELLATIONS & REFUNDS
Generally, most of the items we carry can be returned within 30 days of receipt in new condition and unopened.
Returned products must be sent back with their original packaging and have all of the parts and components that they came with. Please contact the manufacturer for any warranty issues.
If there is a damage in the product, the customer is not responsible for the shipping costs and restocking fees that apply for the return.
Customer remorse: If there is no damage to the product, the customer will be responsible of paying for shipping and restocking fees. The customer will be given a refund of the remaining balance.
Please document (photograph) any damages upon receiving the item and report these damages to the delivery carrier if product was sent by LTL or freight (not by UPS, Fedex, USPS, etc).
Some items may be subject to a 15% restocking fee. Customer is responsible for return shipping and original shipping cost, even if the item was "free shipping". Any damages to products may void the return.
Returns must be accompanied with an RMA number. Please contact us in order to have one generated.
Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.
As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.
It is the customers' responsibility to confirm the product will comply with their state, county or city codes. If you will be receiving an inspection by a county or city inspector, please ask them what they require.
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If you are able to find an item that you're looking for at a local store/online retail that includes all shipping and fees. All you have to do is present to us the current ad or show us a photo, phone display or app, and we’ll match their price, guaranteed. Our price match policy only applies to the brands we carry on our website. Does not include installation labor; and closeout, discontinued, clearance, refurbished, used or damaged items. This cannot be combined with other discounts.
Our 100% Price Match Guarantee has the following Restrictions:
-Promotions such as rebates and buy one, get one free offers are not eligible
-We cannot price match items that are out of stock. The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
-The competitor must be an Authorized Retailer of the item you have purchased
-The Price Match Guarantee includes will be calculated based on item price, sales tax, shipping charges.
-Price Matches do not apply for exchange orders.
Give us a Call at 555-555-5555 or email us at support@ebiketempo.com with the Price Match Information.
